Full Time Role
Great Team
Hybrid Role



Based in Keysborough, our client provides a wide range of debt recovery services to small businesses through to ASX listed companies and has recovered in excess of $400 million.

They look to partner with organisations that have similar ideals and values to their own, namely, a strong desire to develop long lasting relationships by delivering quality service,

As a Collections Consultant, you'll play a pivotal role assisting clients in managing their accounts while maintaining positive relationships. Leveraging your sales or customer service experience, you'll excel in negotiating payment arrangements, resolving disputes, and providing exceptional service to our valued customers.

Key Responsibilities:

• Communicate effectively with clients to understand their financial situations and provide tailored solutions.
• Negotiate payment arrangements and effectively manage collections to achieve positive outcomes.
• Maintain accurate records of interactions and follow-up activities in our systems.
• Collaborate with team members to streamline processes and enhance customer experience.

Requirements:

• Previous experience in sales or customer service roles preferred.
• Strong communication and negotiation skills.
• Ability to thrive in a fast-paced environment and meet targets.
• Excellent organizational skills and attention to detail.
• Proficiency in relevant computer applications.

Why Join?
At our family-oriented workplace they value diversity, collaboration, and work-life balance. You'll have the opportunity to grow both personally and professionally in a supportive environment that recognizes and rewards your contributions.

If you're ready to take the next step in your career and make a positive impact, we want to hear from you!

Apply now to become a part of their dedicated team as a Collections Consultant.